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Presence availability

Access and pay your Business Digital Voice with Webex bill

Easily pay, view, or print your Business Digital Voice with Webex bill online.

If you’d like to pay by phone or have an inquiry about your bill, contact the Business Digital Voice with Webex billing department at 1-800-837-4966.

See when people are available and manage your availability status

You can view people's availability to see if they're actively using the app and manage your own availability.

See when people are available

You can view the availability of people within your organization. Their availability is visible alongside their profile picture, whether you're messaging them, seeing them in a space, or searching for them. A person's availability appears as active when they're using their computer. If they're away, the Business Digital Voice with Webex App shows when they were last active.

Below is the availability information displayed on profile pictures in the Webex App, listed in the order of precedence.

IconPresence
Airplane—Out of office reply is set in Microsoft Outlook
Hollow circle—Busy
Red minus—Do not disturb
Moon—Quiet hours
Away—Away from desk
Arrow—Screensharing
Meeting—In a meeting
Call—On a call
Green icon—Active within the last 10 minutes
Clock—Not active

Manage your availability

You have two options when managing your availability: Do Not Disturb (DND) and Busy.

Set your status to Do Not Disturb (DND) to work uninterrupted without receiving messages or call notifications, or set it to Busy to let colleagues know you're focused while still receiving notifications.

To change your availability:

  1. Click your profile picture and select Availability.
  2. Choose either Busy or Do not Disturb.
  3. Set one of the following:
    • Select the duration to enable your availability from the list.
    • Click Custom… to choose a specific time.
  4. To set your availability back to active, click your profile picture and select Availability. Then click Clear.

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